THE BLOG
I took specialty run retailers to task for managing apparel on hope. Not so fast, brands. You aren't off the hook. Here's the other side of the coin.
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Women's Wear Daily just published its list of the highest-paid CEOs in fashion. Number one wasn't a designer or a couture house. It was Elliott Hill, ...
Reflections from last week’s Mann University in Raleigh
Last week, we held Mann University in Raleigh, North Carolina, for the first time. It also ma...
Mann U starts this week. September 15–17, Raleigh, North Carolina.
That sentence reads differently depending on where you're sitting. If you already ...
Every owner has had this moment: you ask a manager how things are going, and they say all the right words back to you. Accountability. Effort. Staying...
I sat with the GM of a large bike retailer this week. Multi-store, strong owner, long track record. He and the owner have built a leadership style ...
I was catching up with the CFO of Xerox this past weekend — the kind of conversation where you start talking shop and end up trading AI tricks like re...
Every business has two competing gravitational pulls. One belongs to the person who owns the risk - the mortgage, the lease, the payroll, the reputati...
A few weeks ago, I was stuck. Not stuck on one decision, stuck on which decision to make first. My to-do list had twelve items on it, all of them wear...
There's a moment that shows up in almost every operations leader's week, and it usually looks small. A cabinet door falls off its hinge. A ceiling sta...
Too many reps show up, take the order, cash the check, and disappear.
No follow-up. No help with sell-through. No real support for the retailer who j...
Every established profession has the same institution: a governing association, a licensing board, a bar, a college of medicine, a trade society. They...
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