THE BLOG

It’s a New Year, and that means “new” everything. New goals, new dreams, new plans. Retailers across the country begin the year...

As 2016 comes to a close, so does our series on GEAR. From Get Involved, to Edit, to Appeal, to Relationship, we’ve broken down the various...

Working in retail takes a special type of person, someone who can assess people as soon as they come in the door. What is the customer’s body...

In today’s world, we all want to be authentic. Millennials are creating new ways to express authenticity, but they’re missing the mark...

Effective Leadership involves Feedback. If you intend to influence adult behavior and improve performance, you must master the skill of giving...

Let’s face it: we’re all pretty lucky. Most of us don’t roll out of bed in the mornings, we positively hop out of the sheets and...

A decade ago, when the internet was still fairly new and the retail industry stagnant, innovation came in the form of online marketplaces. Now...

“Yeah, so this is like a super chill place… We have TV going on in the back, and if you don’t want to come to work one day, it's...

For Shira and Dan Epstein, business is a family affair. Shira’s grandparents started Champaign Surplus almost 60 years ago, and it’s...

We took a moment to get to know Karen Roberts, Owner of Get Fit in Amarillo, Texas. Here’s what she had to say:
MG: Why did you choose...

Your store’s personal culture is the defining factor for your salespeople as well as your customers. It defines the behavior of your...

Flexibility

One of the most useful skills for a Retail Manager is flexibility. Flexibility can be defined as a willingness to change or compromise....